Before you go: what's the main reason?

One click helps us fix it. You can still cancel right after.

Tell us where it fails

Some sites and tools need a different proxy type or settings. Support will check it and tell you honestly if it's not a match.

Or switch to another proxy type and pay only the difference.

Switch to the right type instead

Switch now and pay only the difference: your unused days are taken off the new price.

Tell support which type you need and we'll help you move to it.

• Rotating: a fresh IP on every request. Best for SEO tools and scraping.
• Residential: real home IPs that change every 5 minutes. Best for strict sites.
• Dedicated: your own fixed IPs. Best for accounts and social media.

Want to pay less?

6-month plans give you 1 month free. Need a smaller plan? Support can move you to one.

Thanks for telling us

Your proxies keep working until the end of the period you already paid for. You're welcome back any time.

Sent to support

Your plan stays active. We'll reply by e-mail as soon as we've checked it.